Norby
Automate Your Customer Support and Sales with Norby AI Chat!
What is Norby?
Norby is an innovative AI chat solution designed to enhance customer support and sales on your website. By transforming your website's content into accurate responses, Norby automates interactions using advanced technology powered by ChatGPT. Users can easily set up their personalized chatbot without any programming skills by simply inputting product descriptions, FAQs, or documentation. The platform offers a freemium model, allowing users to access basic features for free, with additional automations available at a minimal cost. Norby supports multiple languages and can be integrated into various messaging platforms, ensuring a seamless experience across channels. With a focus on user-friendly design, Norby empowers businesses to improve efficiency and customer engagement while maintaining data security. The platform also provides resources like a help center and community support to assist users in maximizing their chatbot's potential.
Norby Pricing
Freemium
| Starting From: | 9.6 USD (9 EUR)/month |
Norby Privacy Policy AI Analysis
Last Updated: May 27th, 2023 Data Privacy Score: 7.20Summary
Overall, Norby's Privacy Policy provides a solid foundation regarding data collection, usage, and sharing practices. It is transparent about the types of cookies used and their purposes, but could improve in areas such as user rights, data sharing specifics, and security measures. Enhancing clarity and providing more actionable information for users would strengthen the policy.Data Collection (7.5)
Norby clearly outlines the types of cookies used, including necessary, preference, statistics, and marketing cookies. However, while it mentions third-party cookies and their purposes, it could benefit from a more detailed explanation of the specific data collected and the methods of collection.
Data Usage (8)
The policy provides a good overview of how data is used, including personalization, analytics, and advertising effectiveness. It is transparent about the purposes of data collection, but could enhance clarity by specifying how long data is retained for each purpose.
Data Sharing (7)
Norby mentions sharing data with social media, advertising, and analytics partners, but lacks detailed information on the circumstances under which data is shared, particularly regarding legal compliance or requests from law enforcement.
User Rights (6.5)
The policy briefly mentions user rights, such as the ability to change or withdraw consent, but does not provide comprehensive information on how users can access, delete, or opt-out of data collection. More actionable steps would improve this section.
Security Measures (7)
Norby discusses the importance of security measures, particularly regarding cookies, but lacks specific details on the security protocols in place. The retention periods for different types of data are mentioned, but could be more clearly defined.