Robofy
Transform Customer Support with Your Custom AI Chatbot
What is Robofy?
Robofy offers a powerful AI chatbot solution designed to enhance customer engagement and support on websites. With its custom chatbot builder, businesses can create tailored chatbots that provide instant responses, streamline customer service, and improve user satisfaction. The platform supports integration with various website builders like WordPress, Shopify, and Wix, and is compatible with over 50 languages, making it accessible to a global audience. Robofy’s features include lead generation, appointment booking, and 24/7 assistance, allowing businesses to automate responses and reduce support costs significantly. Users can customize the chatbot's appearance and functionality, ensuring it aligns with their brand identity. With a free 14-day trial and no credit card required, Robofy invites businesses to experience the benefits of AI-driven customer interaction, transforming chaotic customer queries into meaningful connections.
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Robofy Pricing
Freemium
| Starting From: | 12 USD /month |
Robofy ToS AI Analysis
Last Updated: April 9th, 2024 Consumer Use Score: 7.80Summary
Overall, Robofy's Terms of Service provide a solid framework for user responsibilities, dispute resolution, and account management. While there are strengths in clarity and structure, areas such as intellectual property rights and liability limitations could be improved for better user understanding and protection.Acceptance of Terms (8)
Robofy clearly outlines user responsibilities, including the requirement to provide accurate information during registration and the prohibition against circumventing the billing process. However, it could benefit from more specific examples of prohibited activities to enhance clarity.
Use of Service (7.5)
The Terms mention ownership of content and the rights of Robofy over user-generated content, but it lacks detailed information on how user content is handled and the extent of the licenses granted to Robofy. More transparency in this area would be beneficial.
Registration and Account Security (7)
Robofy includes a general indemnification clause, but the limitations of liability are not explicitly detailed. A clearer statement regarding the extent of liability and any disclaimers about service reliability would strengthen this section.
User Content (8.5)
The Terms specify that disputes will be resolved through arbitration, which is a positive aspect for users seeking a clear resolution process. However, it could provide more information on the arbitration process and the governing law to enhance user understanding.
Privacy (8)
Robofy reserves the right to suspend or terminate accounts for non-payment, which is clearly stated. However, the process for users to appeal or understand the reasons for termination could be more transparent to ensure fairness.
Robofy Privacy Policy AI Analysis
Last Updated: May 27th, 2023 Data Privacy Score: 7.30Summary
Overall, Robofy's Privacy Policy demonstrates a solid commitment to user privacy, with clear sections on data collection and usage. However, there are areas for improvement, particularly in providing more detailed information on data sharing practices, user rights, and data retention periods. Enhancing these aspects could foster greater trust and transparency with users.Data Collection (7.5)
Robofy collects a variety of data, including non-personally identifying information (e.g., browser type, language preference) and personally identifying information (e.g., IP addresses, contact details). The methods of collection are clearly stated, but the policy could benefit from more specificity regarding the types of data collected and the context in which it is gathered.
Data Usage (8)
The policy outlines several purposes for data usage, including communication, internal analysis, and service improvement. It also mentions the use of Google Analytics for monitoring web traffic. However, more transparency regarding how data is used for marketing and personalization could enhance user understanding.
Data Sharing (7)
Robofy provides information on sharing data with third parties, including payment processors and for legal compliance. However, the circumstances under which data is shared could be more clearly defined, particularly regarding user consent and the types of third parties involved.
User Rights (6.5)
The policy mentions user rights, such as the ability to request access to personal information and the right to request data removal. However, it lacks detailed instructions on how users can exercise these rights, which may hinder user engagement with their data.
Security Measures (7.5)
Robofy describes various security measures in place to protect personal information and mentions the periodic auditing of their policies. However, the retention periods for different types of data are not clearly specified, which could lead to uncertainty for users regarding how long their data is stored.