Zigpoll
Capture insights, drive growth.
What is Zigpoll?
Zigpoll is a comprehensive survey and feedback platform designed to help businesses capture valuable insights from their customers at critical moments throughout the customer journey. Trusted by over 12,000 companies, Zigpoll enables users to create on-site, post-purchase, and pre-purchase surveys, optimizing website performance and product launches. The platform features advanced targeting rules, multiple question formats, and an intuitive dashboard for analyzing responses, making it easy to gather and act on customer feedback. With capabilities like automatic translation and AI-driven insights, Zigpoll ensures businesses can engage with their audience effectively, regardless of language. The service offers flexible pricing plans, including a free tier, allowing businesses of all sizes to leverage customer feedback to drive growth and improve user experience.
Zigpoll Pricing
Freemium
| Starting From: | 10 USD /month |
Zigpoll ToS AI Analysis
Last Updated: April 9th, 2024 Consumer Use Score: 8.40Summary
Overall, Zigpoll's Terms of Service are well-structured and provide clear guidelines for users regarding their responsibilities, intellectual property rights, and dispute resolution processes. While the document is comprehensive, there are opportunities to enhance user-friendliness, particularly in the limitation of liability and termination sections. The average score reflects a solid foundation with room for improvement in clarity and accessibility.Acceptance of Terms (8.5)
Zigpoll outlines clear user responsibilities and restrictions, including prohibited activities such as unauthorized access, misuse of services, and illegal activities. The Acceptable Use Policy is comprehensive, detailing specific actions that are not allowed, which helps maintain a safe and secure environment for all users.
Use of Service (9)
The Terms of Service clearly state that Zigpoll retains ownership of its technology and services, while also granting users limited rights to use the services. The section effectively addresses user-generated content and the rights Zigpoll has to use that content, ensuring clarity on intellectual property matters.
Registration and Account Security (8)
Zigpoll includes limitations on liability and disclaimers regarding the services provided. While it effectively limits its liability for indirect damages and sets a cap on direct damages, the language could be more user-friendly to enhance understanding of these limitations.
User Content (8.5)
The governing law and dispute resolution section is well-defined, specifying New York law and outlining a clear process for resolving disputes through arbitration. This clarity helps users understand their rights and the procedures they must follow in case of a dispute.
Privacy (8)
Zigpoll provides a fair and transparent process for account termination and suspension, detailing the conditions under which these actions may occur. However, the language could be simplified to ensure that all users fully understand the implications of account suspension.